If you are using the USB device via a USB docking (USB hub), try connecting the USB device to the computer directly.We suggest you contact the device manufacturer. If the USB device is still not detected and not working well either, then the USB device may be faulty. If you have another computer available, try connecting the USB device to it.We suggest you visit ASUS customer service center for further tests. You may experience problems like USB device stops working or works intermittently etc. It may occur some USB performance problems. Check if there is any type of damage caused on the USB cable or the USB ports on the computer.Please make sure your computer has been followed the installation documentation from the USB device manufacturer. that the USB devices software and drivers should be installed before connecting the USB device to the computer.
Some USB devices, such as printers and scanners etc.Use Restore Point to restore the system.Reinstall USB Host Controller driver in Device Manager.Reinstall USB Root Hub driver in Device Manager.Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.Please refer to the following troubleshooting steps. Intel indicates that Win 10 support is exclusively in Windows 10 and the W7 driver is not installable on W10Īny help on how to get the USB 3.1 ports to work for W10 VM on Workstation 15.If you experience USB (Universal Serial Bus) connection problems, such as hubs, flash drive, and printers etc. I used an updated driver from Intel to update a Windows 7 VM and it sees and can connect to the drives on the USB 3.1 Ports. I have not found any way to update the guest OS to the same version The host Win 10 OS uses "Standard USB 3.1 eXtensible Host Controller - 1.1 (Microsoft) This device is not present, is not working properly, or does not have all its drivers installed. "Standard USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)": The Win 10 VM is able to see the plugged in drives, but when I try to disconnect from host and connect to guest, Device Mgr in guest keeps refreshing and when it stops, the following error is associated with Launched a Win 10 (RS4-1803 build 17134) VM that worked with my previous laptop that was running Win 7 Pro and had USB 2.0 and 3.0 USB Ports Just upgraded my laptop to Dell M7730 which only has USB 3.1 ports.
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